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Urban introduce new computer systems to expedite citizen service (27/03/2010)

Management inspectors will have mobile terminals and may make on-site reports

The Planning Department is being modernized to provide better service to citizens and streamline the procedures that are performed.

In addition, new computers will be installed to accommodate new technologies, facilitate electronic processing and save paper.

Among the projects will be launched encuenta the addition of a new identification system of records to make your search easier and faster.

This system adapts to the digitization of the different files and will reduce paper.

This solution was adopted because the number of records that are managed in the Planning Department has grown considerably.

Currently the control of such records is manual.

The estimated investment is € 76,000 and is expected to 5 technicians working for over two months.

The Governing Board has provisionally approved the award of this project to Class 10 Sistemas, SL

Furthermore, consistent with the proposal to improve services Planning Department, will upgrade the information system of inspectors and providing them with mobile terminals reporters PDA, Tablet PC and GPS so they can complete the data in situ and as photography, video, etc.

Currently the paper used by this staff means less performance because they collect information on where they operate and then must make the reports.

With the new system may submit reports and invoices 'in situ'.

In total, 35 systems acquire information, with a budget of 110,432 euros.

To carry out this task will require 5 technicians working for over five months.

The Governing Board has provisionally approved the award of this project Alltic, Software, SL

The Planning Department also will acquire 60 computers, 33 scanners of different sizes and 120 24-inch TFT screens.

Likewise, extended storage systems on servers to store the new information they hold.

The planned investment is 169,592 euros, and will need two computer technicians working for 3 months for the installation of new systems and training to employees of the Management.

The City Council has awarded definitely work to the CD Rom Company, Inc. This initiative will save costs of printing, handling and excessive time for consultation, both the Administration and the citizen.

Local police

Also, the City Council has awarded definitely Emurtel, SA providing an application to record short data messages and communications from the state to local police.

The investment is 59,450 euros.

All these projects are funded by the State Fund for Employment and Local Sustainability.

Source: Ayuntamiento de Murcia

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