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Planning offer better services and more agile (25/12/2009)

The Planning Department will launch a series of measures to streamline their services, adapt to new technologies, to digitize the contents and save paper.

Under this initiative is already being carried out by the document management system telematics offering professionals the opportunity to submit projects in the Planning Department via the Internet.

To develop this project has already signed agreements with the Official College of Architects, Telecommunications, Industrial Engineers and Industrial Engineers and Developers.

The City Council now provides a further step by introducing a series of improvements to facilitate electronic processing.

Specifically, the Board of Governors approved a project to upgrade computer equipment in the management positions related to eGovernment.

This initiative will save costs of printing, handling and excessive time and consultation, both for the Administration to the citizen.

It is providing 60 computers, 33 scanners of different sizes and 120 24-inch TFT screens.

Likewise, extended storage systems on servers to store the new information they hold.

The planned investment is EUR 199,520 and take two computer technicians working for 3 months for the installation of new systems and training to employees of the Management.

Also, it includes a project to scan file Licensing Service Planning, which will allow immediate access by staff and consultation to multiple users simultaneously.

This new system will streamline the information received by the citizen and currently a national consultation of the staff member is supposed to prepare the required information can not always answer immediately.

With this application you can access the information about the file directly on the computer screen.

The investment under this section is of 139,200 euros and estimates it could work an external team of 2 people for 7 months on the project.

Also plans to add a new identification system files to make your search easier and faster.

This system adapts to the digitization of the different files and will reduce paper.

This solution was adopted because the number of records that are managed in the Planning Department has grown considerably.

Currently the control of such records is manual.

The planned investment is 89,320 euros and is expected to 5 technicians working for over two months.

Furthermore, consistent with the proposal to improve services Planning Department, will upgrade the information system of inspectors and providing them with mobile terminals reporters PDA, Tablet PC and GPS so they can complete the data in situ and as photography, video, etc.

Currently the paper used by this staff means less performance because they collect information on where they operate and then must make the reports.

With the new system may submit reports and invoices 'in situ'.

In total, 35 systems acquire information, with a budget of 129,920 euros.

To carry out this task will require 5 technicians working for over five months.

Another project under the replacement of the existing analog PBX Alcaltel the Planning Department and other IP telephony voice and data.

The new system will expand the possibilities of communication infrastructure for eGovernment.

This project has a budget of 129,900 euros and foresees the work of two technicians for two months.

This process of modernization of the Planning Department also includes the improvement of the City Council and Planning comunicacionesentre through the installation of new high-speed communications via fiber optics.

This project is essential to providing new services such as eGovernment, document management, electronic processing and digitization of records.

This initiative provides for the use of existing communication networks by extending from 1 Gbit to 10 Gbit.

The proposed investment is EUR 39,440 and a projected three-month work done by two technicians.

The City Council approved the explanatory memoranda of these projects presented for funding to the State Fund for Employment and Local Sustainability.

Source: Ayuntamiento de Murcia

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