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The City Council extends the service Interpretation and translation to meet the foreign population in neighborhoods and districts (27/09/2015)

The City of Murcia, through the Department of Administration Modernization, Urban Quality and Participation, has extended the Interpretation and Translation Service to provide better care for foreign citizens residing in Murcia and districts.

This service, which has seven translators allows citizen services in eight languages ​​(English, Arabic, French, German, Russian, Polish, Ukrainian and sign language).

"This is a service that informs, advises and accompanies everyday needs, helping to manage requests related to public administration," said Councilman Modernization, Jose Guillen.

"English is one of the foreign languages ​​in which more consultations take place," said Jose Guillen, adding that "almost 8 percent of the queries received in the Office of Public Information come from citizens who do not speak Castilian ".

In this regard, the council stressed that "if a greater demand occurs, we will look to expand the service more professional, also taking into account the provision of assistance to refugees coming to Murcia, to facilitate their integration."

In particular, the interpretation service was launched in 2008 and was paid mainly in the Office of Citizen Registration and Plaza of the Apostles.

Now it extends to the districts and offices of districts, both in person and online, and promptly extended to other municipal areas as social services, markets, local police, statistics, economic area, Markets, Foreign Office, etc.

The enlargement process, which will conclude during the next month, has come to the decentralized offices of certain districts as Baths and Beggar, Beniaján, Glens of San Pedro, Churra, El Raal, La Murta, Lobosillo, Los Martínez del Puerto , Sucina, Valladolises or Zeneta, among others.

Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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