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Over 2,300 telecare users enjoy better service 27% cheaper for users (24/10/2014)

More than 2,300 higher Township Municipal enjoy Telecare service, which yesterday held one of its annual meetings between beneficiaries and coordinators of this resource, accompanied by the Councillor for Social Welfare, Maria del Carmen Pelegrin this year.

The meeting "Snack us" beneficiaries attended Neighborhood Progress, James the Greater, Algezares, La Alberca and El Palmar, accompanied by personnel of the concessionaire Tunstall-Televida represented by Frank Tavira (Territorial Delegate), Eva Gaspar Muñoz ( Supervisor spotlight), Ana Sánchez (Area Coordinator), Victor Garcia (Mobile Technical Unit) and Yolanda Chacon (Teleoperadora)

With a total of 2,352 (2058 addresses) beneficiaries, telecare service has a budget of 916,905 euros.

Throughout this year we have managed 98,262 calls (an average of 42 per user) and there have been 10,071 home visits (4.3 visits per user), with a response time of 11 seconds calls

An important novelty of this care is the biggest drop in 27% of the price -oscila between 3 and 7 euros and increased security devices, and the introduction of a new device for persons with significant hearing impairment.

It also has introduced a pilot system for 10 users easy communication with endowment tablet.

Between annual developing prevention campaigns emphasize the effects Telecare Prevention extreme temperatures (1 June to 30 September and 1 December to 28 February);

Prevention effects of the flu (1 October to 30 November) Prevention effects and allergies (1 April to 31 May)

Also included in the program of care development activities for the promotion of active aging:

-move Insurance: 10 lectures per year

To live with vitality: 10 lectures per year

-Programme Come see us: 10 annual open days

-Merienda Us 4 snacks per year

Source: Ayuntamiento de Murcia

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