Portal de Murcia
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82 establishments and municipal services and have the distinctive Tourist Quality Commitment Sicted, attesting that have implemented a manual of best practices and recognizes the quality of the products and services they offer to their customers.
Delivery of awards was made at an event organized by the Department of Sport, Youth and Tourism, Royal Casino de Murcia.
Distinguished establishments are travel agencies, shops, Convention Bureau (Congress Bureau of the City of Murcia), Spanish language schools for foreigners, guides and tour guide companies, museums, tourist attractions, professional congress organizers, Auditorium and Victor Villegas congress center, restaurants and taxis.
The event was also attended by Councillors Employment, Trade and Business, José María Tortosa;
and Culture, Rafael Gomez.
The Councillor for Tourism, Miguel Cascales, stressed that tourism is an industry that involves the entire city.
The strategy must be cooperation between the public and private sectors to offer visitors the best.
In this sense, collaboration Sicted commitment to Murcia excellent and competitive tourist destination.
These 82 establishments have opted for Tourist Quality Commitment as a mark of distinction and recognition to improve customer relations, offer better service and achieve a consistent level of quality in the destination.
Settlements have adequate facilities, equipment and services to the needs and higher customer expectations.
Sicted is promoted by the Tourism Institute of Spain (Turespaña) and the Spanish Federation of Municipalities and Provinces (FEMP).
In the town, free assistance develops the Department of Sport, Youth and Tourism.
Spain leads implanted in 10 years and already have this distinctive 4,500 companies.
The member companies have gone through a period of training, technical assistance visits, community workshops, working groups that develop improvement ideas for the destination and the adequacy contrasting assessments of the company / service quality standards.
In addition, facilities that have earned the badge is evaluated once a year to ensure that they continue to meet the objectives.
Source: Ayuntamiento de Murcia
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