Portal de Murcia
www.portaldemurcia.com
The city of Murcia is active, as every year, the Prevention Plan to minimize or avoid such effects.
This plan starts from Municipal Telecare Service, which manages the Tunstall-Televida Company, serving a total of 2,343 seniors or disabled.
Educate seniors and the general population on the importance of prevention in health is key to the quality of life of people, especially our seniors.
The service is turned on from the beginning of June to 15 September.
The overall development plan has:
1.
Precautions:
They apply to all the users of the Municipal Telecare, 2,343 users right now:
Recommendations to avoid or reduce the impact of heat on health: these recommendations are provided from the Call Center and delivered as a brochure to all the users visited Telecare service professionals.
Advance information of temperature forecasts, exposing them in the Call Center and facilitated in real time (through the blackberry device) to all Tunstall-Televida professionals.
Identification in the database of users more vulnerable to the effects of extreme temperatures as socio-risk levels, differentiated into three levels, from the lowest level (risk1) to the highest (risk 3).
In the municipality of Murcia, 715 people using telecare (31% of total) would be within this population group most vulnerable to extreme temperatures:
TOTAL USERS IN RISK LEVEL 1
TOTAL USERS IN RISK LEVEL 3
614
(26.2%)
4
715
(31%)
Two.
Intervention measures:
Application to the users most vulnerable older than 80 years who live alone / as and which, without being, have suffered an emergency as a result of extreme temperatures:
Applying a symptom detection protocol against extreme temperatures and intervention for first aid station personnel and mobile units.
Installing safety devices in the homes of users / as most vulnerable to extreme temperatures.
In the municipality of Murcia 153 devices were installed to increase the safety of the users.
To strengthen the monitoring of the service users, both through calls from the Central Municipal Telecare Service as personal visits made by Homecare Intervention Services, Area Coordination departments, and Mobile Units Installation and Maintenance Technicians .
Provide mobile units with special equipment to mitigate the effects that the cold can have on the health of the / as user / as service: Pills isotonic or cold packs.
Caring people most vulnerable users have contact with key, primarily those found in the medium and high risk.
Strengthen information and coordination with Social Services professionals.
Balance on the service last year
There were a total of 2,148 interventions by Household Intervention Services, where he proceeded to the delivery of recommendations to prevent the effects of heat.
From Central Telecare 9,288 calls were handled in which it had an impact on the recommendations to be followed in extreme temperatures.
Four cases were directly related to the high temperatures, in one case it was necessary to transfer to hospital for care.
Source: Ayuntamiento de Murcia
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