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The City of Murcia provides special service to 2,722 users Telecare (29/06/2012)

The City of Murcia is activated from the June 1 special equipment from the effects of the heat wave of 1901 were held in 2011 interventions, 10 281 calls from the plant and 443 visits to users at risk

The Department of Social Welfare and Health, which runs María del Carmen Pelegrin, put the June 1 special service Telasistencia from the effects of the heat wave, which runs until 30 September.

Although 2722 will serve the users of Telecare, special attention to 734 seniors who are most vulnerable to the effects of heat, according to the indicators proposed by the Spanish Society of Geriatrics and Gerontology, and representing 26.96% of total .

Note that until 20 June were a total of 380 interventions by different departments (area coordinators, mobile units and installers) in which they have given recommendations to prevent the effects of heat.

Moreover, so far not been detected in the municipality of Murcia cases involving high temperatures.

To date there has been in Murcia a total of five days on yellow alert.

In each call was made from the Central Telecare, both received as issued, has influenced the recommendations to be followed in extreme temperatures, reaching a total of 1,532 calls.

Speeches in 2011

During 2011 1,901 interventions were conducted by different departments (Zone Coordinators, Technicians and Installers Mobile Units) in which they have given recommendations to prevent the effects of heat, of which 443 were visits to users with a risk.

Were detected in the municipality of Murcia 2 cases involving high temperatures.

Throughout the period there in the municipality of Murcia a total of 21 yellow alert days and 1 day on orange alert.

Since the telecare center is reminded to follow the recommendations extreme temperatures, reaching a total of 10,281 calls.

The institution states that are more vulnerable to heat people over 80 years, living alone, suffering from chronic diseases or disability associated with physical, sensory or mental disability, or have other health characteristics (overweight or thin or taking certain medications) or social.

Based on these socio-health, we established three risk levels of users:

- Level 1: are those over 80 who live alone, and meet or any of the other socio-risk features.

Within Telecare users, there are 140 higher than the level part 1.

- Level 2: Children under 80 who live alone and meet two or three other geriatric risk characteristics.

They are the largest 596 that meet these characteristics (which represents 20% of total service users).

- Level 3: Members over age 80 who live alone and meet more than three of the risk characteristics and social care.

28 older meet these indicators.

The special service for the heat wave is that from the central call center workers provide a number of recommendations to take every call issued or received and a special way to those users assigned different levels of heat.

In addition, professionals who visit the homes delivered to all users visited by way of prospectus, the annex of recommendations.

Recommendations to prevent heat stroke

The recommendations should consider the elderly to avoid heat stroke are:

Outdoors

- If possible, avoid outdoor activities in the middle of the day: From 12.00 to 17.00 hours.

- If you must go out during daylight hours, wear a hat, use a fan, try to stay in shaded areas, drink plenty of fluids and cool as possible, especially the head, rest frequently.

- Avoid crowded and transport without air conditioning.

- Wear light clothes, preferably cotton, colored, do not tighten.

-Use fresh footwear, comfortable and breathable.

-Avoid using perfumes.

At home

- Stay in the rooms cooler.

- Make sure the heat does not enter the house, you can ventilate the house at night or early in the day: In the hours of more heat: Keep lowered the blinds, let the curtains and blinds drawn.

- When using electric fans, keep a window open to clear the air, but the blinds are down and the curtains drawn.

- If you use air conditioning, keep windows and doors closed to maintain temperature.

- In the hottest hours, try not to use household appliances that produce heat: iron, dryer, oven.

- Cool off continuously: Shower, bath, soak above the head.

In foods

-Make snacks to help you replace salts lost through sweating: Salads, vegetables, fruits, juices, meat and fish, preferably boiled or grilled.

- Drink plenty of fluids, mainly sugar and unless medically contraindicated.

- Avoid alcohol or caffeine.

With the Telecare service

-Use the Telecare service whenever you want, 24 hours a day, 365 days a year.

-For your safety, always carry the pendant of Telecare: Shower and sleep with him.

- We can provide timely information of the time will do, call us whenever you have any questions.

- Press the red button if you notice any of the following symptoms: severe headache, dizziness, máuseas and / or vomiting, weakness, skin hot, red, dry, taut and rapid pulse, temperature too low or too high and cramps extremity

Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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