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The council of Institutional Relations and the Ombudsman gather to take stock of the cases processed in the municipality (26/01/2012)

Foreign Institutions Councilman Joaquin Moya-angels, met this morning with the Ombudsman, José Pablo Ruiz Abellan, to take stock of the files that were processed together since last year 2011, particularly since the Mayor of Murcia, Miguel Ángel Cámara, transferred these responsibilities to the Department of Institutional Relations.

Since taking office Moya-Angeler as Councillor of Institutional Relations, last June 2011, has handled a total of 47 cases that have come directly from the Office of the Ombudsman.

Both officials have highlighted the agility and collaboration with which cases are being resolved, demonstrating the synergy and good relationship between both institutions.

The intent of these two institutions to coordinate their work so they can speed up response times to complaints from citizens.

After the meeting, Ruiz Abellan has highlighted the high degree of acceptance of its resolutions by this administration under its supervision, more than 96% of the recommendations, while the remainder has yet to answer or have not been accepted justification, as determined by the law of the Ombudsman.

Cooperation should be noted that the City of Murcia has been paid at all times the performance of the Ombudsman's work, both in their research, when reports have claimed subject matter of the complaint, and the acceptance of Most of the recommendations.

In 2009 it handled 81 cases and in 2010 the figure rose to 75 records.

Source: Ayuntamiento de Murcia

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