Portal de Murcia
www.portaldemurcia.com
Autumn Snacks are the framework that Telecare users have to personally know their caregivers-now 46 - and other beneficiaries of this service.
This evening marks the Telecare users encounter with caregivers who care for them.
In the Fall Picnic this afternoon meet Bacons Bridge 22 beneficiaries of the workers who care for them from the central or go to their homes in case of emergency.
A total of 2715 people receiving Telecare service in Murcia.
Since 2005 until now there has been an increase of 586 users / as representing an 28%.
The user profile / a is: Women (76%), aged 80 years (54%) with average range (68%) and who lives alone (56%).
Over a year are handled over 60,000 calls to the remote maintenance center.
Specifically, in 2010 among the 5614 calls received to include those in which users / as asked for advice / information.
They are followed by calls with 4464 equipment operation and calls talk loneliness, 3363.
The main reasons are: 2744 Health problems (demonstrations that are solved with the performance of the Mobile Unit), 747 Health Emergencies (where it is necessary to mobilize 112 or GP), 871 Maintenance terminal and 202 follow-ups.
Note that the average daily visits by this department is 24 daily interventions.
Currently the department of custody mobile unit 493 keys user / service ace.
Source: Ayuntamiento de Murcia
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