Portal de Murcia
www.portaldemurcia.com
New Condomina has a new consumer service, which will be managed by the Instituto Murciano, Consumer and that is a step a step in the social commitment that is the mall with your customers.
The service will address inquiries, complaints and mediate in resolving some conflicts.
It will offer for those who require the ability to refer the client to consumer associations most representative of the region and legal services.
Thus, ensuring the coordination necessary to prevent consumers and users have to travel to the city to file complaints, inquiries, etc.
The inauguration was chaired by the Director General for Consumer Affairs, Commerce and Handicrafts, María Dolores Alarcon, director of New Condomina, Antonio Pasqual's Riquelme and President of IMC, Pedro Valera.
"That the management of this space will carry a social non-profit, an expert in customer service and user, has not been done before in our country and demonstrates transparency and commitment to New Condomina" Antonio Pasqual's explained Riquelme.
For his part, Peter James has commented that in this new service will also make a "claims-prevention efforts through training of school personnel and training activities aimed at consumers."
The Consumer Institute and New Murciano Condomina available to consumers with a specific email from their respective websites will attend and refer matters of this nature to the service consumer.
The phone is available to users 868 94 06 98 and the hours will be from 10.00 to 14.00 am Monday to Friday.
The opening of this space is the result of the agreement signed last May between the two entities who agreed to work together to ensure respect for the rights of clients in all establishments in the mall.
Source: Agencias
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