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The Socialist Municipal Group has denounced today "the despair suffered by citizens in their proceedings before the City Council for the poor management that the PP has imposed on all municipal management," explains Councilman Sebastián Peñaranda.

Therefore, he will defend a motion in the morning plenary session, which, after verifying the delays in the resolution of procedures and the scarce modernization of the local administration, will propose a quality system that evaluates the municipal management and corrects deficiencies and deficiencies.

Peñaranda, who remembers that Murcia is the seventh municipality of Spain with more than 425,000 inhabitants and with a wide extension as well as with a configuration of diverse population nuclei between city, districts, urbanizations, field and orchard, considers that "it must have an administration agile and efficient, for which it is necessary to take into account the satisfaction of the citizens in the use of the different municipal services, as demanding and qualified users and at the same time as co-owners and financiers of these services, since they pay taxes and are the ones that elect the councilmen. "

For the councilman "it is not only a question of implementing a quality system but of being effective and shortening the time in procedures with citizens, who must be completely satisfied and that is achieved when they are treated as subordinates" and adds that "we have passed of the return you tomorrow to the you wait", that supposes in some cases a process of two years to obtain a report on the declaration of ruin of a property.

In that sense, the councilman says that "we know that there is discontent in terms of public transport, when cleaning streets and gardens, animal excrement, safety ... that is, a gradual and progressive deterioration of services as quality and timeliness of response to the demands of citizens and users, so it is essential to incorporate a Quality Management Plan in the City of Murcia that takes into account workers and users and, therefore, , democracy, participation and transparency ".

In addition, the mayor offers examples "of the poor agility of the local administration, starting from the fact that the council responsible for 'modernization' of it is the one that requires that the requests of the presidents of the municipal boards are written, in paper" .

"But we also have works that, despite having the credit reserve, spend a year and a half and have not started, the Catholic University has educational activity without having obtained the license to open in three years, municipal boards lose the subsidies because the City Council has not informed the call, the budgets of the districts are not executed because the projects can not be written in time, "added Peñaranda, who insisted on a quality system, to help coordinate municipal services and to mark the responsibilities in the processes ".

Source: PSOE Murcia