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A special Civil Protection device reinforces the assistance and integral assistance to victims of gender violence 365 days a year (10/11/2016)

The coordination and collaboration between the City and the Autonomous Community makes it possible to reinforce the system of professional, permanent and integral attention in the municipality for women who are victims of gender violence.

Among other aspects, this cooperation allows the maintenance of a protection and assistance mechanism through the Emergency Psychosocial Care Unit (UPSE) of the City Council, which provides a service of accompaniment and psychological care in emergency situations.

It is a resource that is in active form on 24-hour guards, all weekends and holidays of the year, and, from Monday to Friday, when they are claimed by 112. This unit made in 2015 a total of 20 assists, while in 2016 33 interventions have been recorded for the moment.

The collaboration between the City Council, through the councils of Social Rights and Traffic and Security and Citizen Protection, and the Autonomous Community, through the Department of Family and Equal Opportunities, is covered by an agreement that improves coverage for The victims of gender violence.

This collaboration was mentioned this morning the Mayor, José Ballesta, and the Councilor, Violante Tomás, who explained how this service is articulated, which begins once the situation is derived from the Urgent Telephone Assistance Device for Battered Women Of 112. From that moment on, a team of 25 professionals from psychology and social work, with training in emergencies and crisis intervention, offer psychological assistance, integral and immediate to women victims of gender violence and their children.

In addition, they are transferred to the victim's home or to the place where she deems it appropriate to carry out effectively the task of accompaniment in the interventions that are accurate.

For its part, the Autonomous Community is responsible for providing training to volunteers Civil Protection, for a total duration of 20 hours, including the protocol for action in cases of child abuse.

Volunteers and professionals

"A committed society like ours is obliged to care for women and their children who suffer situations of violence in the family environment, and the agreement between local and regional administrations has this reason: to demonstrate that in situations of extreme vulnerability always Will be the public resources, explained the Mayor.

With this agreement, the City Council provides its available means to strengthen the protection and comprehensive assistance to victims of gender violence in the municipality and, in this case, with an aspect that should not be forgotten, and is that the Volunteer Group of Civil Protection Is formed by volunteers - at the moment 140 - who throughout the year execute around 600 interventions between preventive actions, emergencies and assists.

Of these, the Psychosocial Unit in Emergencies has its main function in providing support to the victims and their families, a work that this year have already done 167 times, motivated mainly by anxiety crisis, traffic accidents and bad news communication .

Police resources and social services

In addition to the work developed from Civil Protection, municipal resources enabled to combat gender violence are also articulated from the areas of Social Rights and Security.

In 2009, the Local Police created a specialized unit (EPAF), consisting of one corporal and five female agents with specialized training, offering immediate assistance in emergency situations, transfers, counseling, follow-up and follow-up of removal orders. Of any other service that is necessary in the care of victims or minors.

Between January and August 2015, this unit performed 335 interventions, while in the first eight months of 2016 there were 349 cases, with an increase in actions for crimes of gender violence - from 67 in 2015 to 75 in 2016 - And private conflicts - from 222 to 245 - while domestic violence crimes have been reduced - from 46 to 29.

Its main objective is to immediately provide care and information to victims, bringing the resources available to them by administrations, minimizing victimization, and effectively targeting those who suffer from it, so as not to prosecute private disputes or Obtain measures of protection and approximation of resources in those that constitute criminal offense.

The Team intervenes in violent situations, taking immediate care of the victims in the place of the problem, enters the family private sphere in a less traumatic way, while achieving effective police intervention and comprehensive care for the victim, managing resources that Ranging from health care to legal advice.

For its part, the Municipal Team for Attention to Gender Violence (EMAVI) is the multidisciplinary team for comprehensive care for women in situation of gender violence.

Last year it served 295 women, 26% under 30, of which 111 required legal attention and 89 psychological.

In addition, 5 women and 9 minors were housed in the two foster homes and a guarded floor provided by the City Council for this purpose, and 5 women and 6 minors in the Carm emergency center.

The specialized team of the Council of Social Rights for this work is currently made up of 13 people, including legal adviser, equality adviser, administrative assistant, social educators and psychologists.

Source: Ayuntamiento de Murcia

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