Portal de Murcia
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The booth has shown attendees technology innovation on risk control at home that is installed in the homes of the beneficiaries of the service.
At snacks, organized by the Department of Social Rights, headed Conchita Ruiz Caballero, was attended by residents of the districts of San Anton, San Antolín, San Nicolas, San Juan and Santa María de Gracia
The municipal Telecare service the City of Murcia has shown its new products and protocols are developed to emergencies during yesterday and today in the Plaza de Santo Domingo.
From 09:00 to 14:00 and 17:00 to 20:00 hours, it has been observed the new rapid response vehicle and a motorcycle that can go to areas of difficult access or parking problems for the first care for people
It has also been shown to attendees technology innovation on risk control at home that is installed in the homes of the beneficiaries of the service that communicates with the central remote assistance 24 hours a day, 365 days a year .
In addition, during the afternoon, Councillor for Social Rights, Conchita Ruiz Caballero, participated in the meeting 'Snack with us', in which residents of the districts of San Anton, San Antolín, San Nicolas, San Juan and Santa María de grace shared their experiences and suggestions with service professionals to communicate daily by phone and sometimes in person.
Murcia City Council organizes these meetings periodically with different Telecare service users from different areas of the city.
Users have the opportunity to get to know the staff of this service and other users in the same situation and the same area, which can enhance the bonds of community.
Ruiz gentleman congratulated all professionals for their work and love and effort put into it, while our elders encouraged to continue "trusting this service it provides them security and company."
Currently they have the Telecare service in the city of Murcia 2,355 people.
Of which 1,350 are installed safety devices: fire or smoke, a total of 808 detectors;
274 infrared sensors, which lets you know whether the user keeps a normal routine to detect its passage through certain areas of the house;
gas detectors, a number of 223: carbon monoxide detectors 13;
Falls sensors 27 and 5 adapters for the service button, allowing it to be used by those with limited mobility in his hands.
39,870 calls were managed over this year (an average of 17 per user) and has made 3,100 home visits (1.5 interventions per household), with a response time on calls of 11 seconds and an average duration of two minutes and 15 seconds.
The service "allows people living alone have the assurance that crisis situations can contact via phone with a center where they serve specialized people," said the Minister of Social Rights.
Source: Ayuntamiento de Murcia
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