Portal de Murcia

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The "Packed trade" City Council give the keys to provide better customer service (07/04/2016)

Customer support and troubleshooting has been the subject discussed today in the training workshops "Packed Trade", promoted by the city of Murcia in collaboration with the Murcia Association Commercial Area, which aims to train entrepreneurs on issues help grow their business.

These meetings aimed at retail entrepreneurs, develop as a customized workshops for groups of fifteen to twenty attendees, at midday, to encourage the attendance is consistent with the schedule of establishments.

Today's meeting has met Municipal Initiatives Center (MIC-M) to 25 traders seven municipal associations.

The councilors of Employment, Tourism and Culture and Commerce and Institutional Relations, Jesus Pacheco and Maria del Carmen Pelegrin, respectively, have welcomed attendees at these meetings that we intend to offer more training to workers in the sector.

The workshop has been fundamental aspects such as content analysis of the situation, the professional seller, the seller customer vision or how to connect with the consumer, among other items.

Source: Ayuntamiento de Murcia

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