Portal de Murcia

www.portaldemurcia.com

• Home
• Business
• Hotels
• Restaurants
• News
• Advertisement

The Board of Governors approved this morning the award of the new contract registration service and citizen to come into force this month.

The grant, which will be valid for one year, with possibility of extending another year, will continue to be managed by Informatica El Corte Ingles, which has been the only one who has attended to the tender.

The service, which will cost more than one million euros, includes major expansions and improvements, among which the extension of hours at the offices of information, in which the template will also increase with 9 people more in dependencies of the Apostles and Europe plazas and street Abenarabi.

"We want closer the City neighbors, encouraging them to participate and send us their suggestions, ideas or complaints and make more accessible the Administration, responding to the immediate needs raised by citizens form", he said Jose Guillen, Alderman Administration Modernization, Urban Quality and Participation.

In addition, the new contract provides for the extension of the languages ​​that are cared for and manage procedures and improve the current technology platform to provide greater coverage in the call.

This will involve adapting eGovernment to be operational this year and renewal Manager System Citizen Relations, introducing new statistical reports and new telephone and telematic procedures.

This service can obtain information on subdivisions or tax refunds, changes of address, proof of census registration, we request for help from social insertion record related to any administration documents, general or specific information about job offers or efforts affairs municipal, complaints or suggestions, etc.

and a high number of procedures and requests related to the City Council.

Source: Ayuntamiento de Murcia