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[The essential municipal services create bubble groups to guarantee the attention to the citizen (15/01/2021)

| The different measures adopted with sanitary, epidemiological and social repercussion criteria come into effect tomorrow Saturday | The Governing Board has studied the measures proposed by the different government areas in the Covid-19 Monitoring Committee of the Murcia City Council, held yesterday, in order to control, prevent and mitigate the effects of the pandemic. These actions, which come into effect tomorrow Saturday, are included in a decree by Mayor Josà © Ballesta and have been communicated to the representatives of the rest of the municipal political groups. Among them, the suspension of the physical activity of the sports facilities, the closure of the visitor centers, the suspension of the activities of the youth spaces, the postponement of the shows of theaters and municipal auditoriums scheduled for the next two weeks and the expansion of the market space to ensure greater separation between stalls. Likewise, the decree approved today establishes the creation of bubble groups in essential municipal services to guarantee citizen service. This action plan includes the increase in the cleaning and security device in high-traffic spaces, the increase in police surveillance to guarantee compliance with the established regulations and the promotion of online procedures, through electronic administration and teleworking. The supplementary instructions maintain consistency with national and regional regulations, seek the common good and guarantee the provision of services within the municipal area of ??Murcia. Closure of the Municipal Archive and tourist information points and suppression of events in the public thoroughfare The City Council, within the municipal powers, with sanitary, epidemiological and social impact criteria, and in order to contribute to the prevention and containment of infections in the municipality, has adopted, on a temporary basis, the following measures: Implementation and provision of teleworking tools. Creation of bubble groups for Firefighters, Local Police, Social Services and recruitment, and in the rest of the departments when the respective heads of service provide for it. Maintain the teleworking system currently established until January 31, in which case it will be expanded in accordance with the health situation. Promote and facilitate the use of the Electronic Administration Platform by citizens and companies for electronic registration and processing of administrative procedures. Implement technological measures that increase the usability and accessibility of the Electronic Office and electronic signature systems, from computer equipment and from mobile devices Launch of a communication campaign aimed at citizens to enhance their access to information and digital services, avoiding travel and face-to-face assistance. Launching of a communication campaign to carry out telematic procedures in the Municipal Tax Agency. Intensification of the Civil Protection awareness campaign through the public address system to control restrictive measures. Regarding municipal communication, establish online press conferences.

The plenary sessions of the municipal Boards will be held electronically.

Ensure the stock of PPE essential for the protection of municipal officials in the provision of the services and assigned functions. Intensify compliance with the time limits for parks and gardens at 7:00 pm in the terms established in regional regulations.

Suspend the actions of the Plan Foresta Suspend the activities of the Free Access Classrooms and Telecentres and adapt them to the limitations of use, capacity and conditions established for municipal spaces of shared use. Intensify, where appropriate, the cleaning device in 1,000 points of the municipal area, urban area and districts: in the surroundings of educational centers, health centers, residences, pharmacies, supermarkets, municipal offices and all those spaces of special sensitivity of contagion. Maintain the intensive cleaning device in the 116 schools in the municipality. Intensify cleaning and disinfection in children's play areas and canine recreation. Suspend the face-to-face youth activities of the language club and the leisure-time networks program, as well as those that are held in the youth centers, turning all those activities online whenever possible. Time adaptation of municipal urban transport, eliminating expeditions that take place after 10 pm, maintaining the municipal transport service with the maximum rate of frequencies with capacity restrictions reduced to 50% seated and 2 people per each square meter in free platform. Reinforcement of the tramway to the University to allow access for students during exam periods. Suspend the activities of workshops, seminars and guided tours of the Majal Blanco and Contraparada Visitor Centers. Limitation of activity at the Majal Blanco and Contraparada environmental information points.

Closing of access to the Archive's consultation room, maintaining online activity.

Temporary suspension of events in open-air municipal auditoriums.

Maintain the opening of cultural centers without activity, to provide coverage for additional services such as citizen service offices. Postpone performances and rehearsals in theaters and auditoriums. Cancellation, where appropriate, of any event whose location is on the public highway.

Keep senior centers closed, as well as complementary activities such as canteen services, hairdressers, chiropody and others. Create a digital platform for the elderly with content on healthy living during the period of movement limitation. Maintain the opening of municipal study rooms and network of libraries, in accordance with the provisions of regional regulations, and in which case it may be adapted to the decisions of the universities on attendance, being able to determine the closure of these facilities, where appropriate .

All library activities will be virtual in nature.

Maintain the opening and control of access of the citizen service offices of Glorieta, Plaza de Europa, Abenarabi and the citizen service offices of districts with the conditions of prior appointment and hygienic measures.

Maintain the celebration of civil weddings in municipal offices with a reduction in the number of attendees to the bride and groom, the two witnesses and six guests. Closure of tourist information services. Closure of visitor centers dependent on the Department of Tourism. Suspension of routes and tourist visits. Adapt training in the employment area to virtual training.

Suspend all sporting physical activity that is not subject to national competition parameters, in all categories and modalities, in both open and closed municipal sports facilities. Maintain the closure of the sports facilities canteens.

Maintain collaboration with CARM in the vaccination plan.

Maintain the closure of the municipal centers for Women. Keep the Social Services centers and the 40 UTS open. To keep the conciliation centers open in the terms established in the guidelines and recommendations of the health authority.

Close the Day Stay Centers following CARM guidelines.

Maintain the opening of the Nursery Schools with the required capacity and hygienic conditions.

Suspend the face-to-face activities planned for the next two weeks of the municipal program "My City Teaches", keeping the activities online.

Maintain the openness of all municipal markets that will remain at 75% capacity according to the limitations of regional regulations, with the adoption, where appropriate, of the measures required to ensure greater availability of space to ensure the greatest number of positions, social security distance and hygienic control required as well as control of citizen capacity. function { ;(, , {});}

Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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