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[The City Council reinforces the awareness campaign on the correct use of the equipment removal service (04/01/2021)

| Between January 1 and December 28, 2020, almost 6.7 million kilos of equipment and furniture have been collected | The Department of Sustainable Mobility and Youth, through the Street Cleaning and Waste Collection Service, takes a further step in reinforcing the awareness campaign on the correct use of the property removal service . On the one hand, stickers will be placed on the belongings that are abandoned in the public street with the message 'This has been left by your neighbor' and with the information channels to request the free collection service of household goods. In this way, it seeks to raise awareness among citizens by making them see that the origin of those things that hinder the passage and cause a terrible image of neighborhoods and districts is someone from their environment. On the other hand, in the black spots where abandoned belongings are repeatedly found and where it is known that they are deposited by professionals, a message will be provided with the personalized name of the district and 'This is not a landfill, leave your belongings here.

it can cost you 6,000 euros.

' The dissemination of the campaign will be carried out through the Civic Brigades that will inform the neighbors about the correct and necessary use of the free service and their contact form.

They will visit the black points of undue spills, where they will distribute a practical bottle opener with the contact forms of the service, the telephone number 900 511 133 and the Murcia Sustainable City web portal. In addition to informing, neighbors will be encouraged to report ungodly behavior by unfriendly neighbors and above all, companies and professionals who do not comply with the regulations on the management of their waste. This new campaign is also supported by the Local Police service, which will increase its vigilance of this type of infraction, proceeding, as it has been doing, to sanction those neighbors who continue to abandon furniture, mattresses or appliances in the public street "The household goods collection service must be used with prior notice, since if we all remove the goods at our discretion and without correctly complying with the rules, we will cause the service to collapse," said Rebeca P rez. The councilor, who has visited the districts of Guadalupe this morning, added that "currently the cleaning services are making an extra effort in regular cleaning tasks, adding special disinfection operations at points of interest.

It is motivated by COVID -19.

If we also make irresponsible use when leaving our belongings and bulky goods, we cause the saturation of the service.

" 49% more ads The abandonment of belongings in the street without prior notice is prohibited in article 11.2 of the street cleaning ordinance, considered a serious infraction, leading to penalties of 151 to 6,000 euros. Between January 1 of this year and December 28, a total of 6,796,106 kilos of appliances and furniture have been collected, which is 1% less than in the same period in 2019, when 6,853,660 were collected kilos. It should be noted that if in 2019 the 9,632 Murcians called to request the free household goods collection service, this figure has increased by 49.45% this year, with 14,395 notices.

The same has happened with the contact through the web portal, although last year 63 residents requested the service through this route, since the launch of the previous information campaign last summer it has been increased by 500%, where 400 notices have been received in just a few months. In order to respond to this increase, it has been decided to enhance the citizen service both by telephone and through the web portal to facilitate the use of the service and that no citizen has the excuse of not doing it well.

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Source: Ayuntamiento de Murcia

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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