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| The councilor responsible for the service visits the Plaza Europa headquarters to check the security measures against Covid-19 and the total steps taken by the service in districts and districts last month | The Citizen Attention service, dependent on the Department of Urban Agenda and Open Government, led by Mercedes Bernabé, has attended a total of 12,455 people during the month of October through the prior appointment system, of which 3,895 were managed through through the telephone 010 and 8,560 through the Internet.

 "The Service continues working to offer citizens quality care, providing them with all the tools available to carry out their procedures and procedures," the mayor highlighted during her visit to the central office of Plaza Europa to check the operation of the service .Specifically, by offices, of the total of the procedures carried out, 1,581 come from Abenarabi; 1,657 from the headquarters of La Glorieta; 1,509 from Plaza Europa; and 7,708 districts.Regarding the volume of procedures carried out in districts, El Palmar and Puente Tocinos coincide in the number of people served with a total of 567, followed by Beniaján with 566 and Cabezo de Torres with 527.Request for an appointmentMurcians can request an appointment through the link https://www.murcia.es/web/portal/cita-previa-servicio-de-atencion-ciudadana or through the telephone numbers 010 and 968 22 95 49, if called from outside the municipality of Murcia.Likewise, in addition to face-to-face positions, citizens also have other channels to carry out their procedures, such as the Electronic Office (sede.murcia.es), the telephone number 900 222 900 and the telematic channel, through the page www.murcia .es / information.Among the most demanding procedures in the district and district offices, the issues related to social services, statistics, tax management, immigration, decentralization and everything related to municipal management and other administrations stand out.Security measures against Covid-19The Citizen Attention offices provide service with all their dependencies adapted to the security measures against Covid-19.

Thus, all posts have protection screens, disinfectant gels and regulatory signs to inform about the permitted movements, as well as the safety distance.In addition, service personnel are in charge of controlling the arrival of people at the access door, assisting them at all times with the organization of their shift and ensuring that they comply with the security measures.“From the first moment we have meticulously measured every detail of the service in order to guarantee the maximum safety of citizens and workers.

Our goal is to always be close to Murcia, responsibly and in the most efficient way ”, Mercedes Bernabé pointed out. Open 52 Citizen Service officesThe Citizen Attention Service has a total of 52 offices open in districts and districts: Casillas, Corvera, El Raal, Guadalupe, Javalí Nuevo, Javalí Viejo, La Albatalía, La Arboleja, La Raya, Llano de Brujas, Lobosillo, Los Martínez del Puerto, Nonduermas, Patiño, Puebla de Soto, San Ginés, Sangonera la Verde, Santa Cruz, Sucina, Torreagüera, Valladolises, Zarandona, Cabezo de Torres, Beniaján, El Palmar, Puente Bacinos, La Paz, Churra, Cobatillas, La Purísima, Los Ramos, Sangonera la Seca, San Pío X, Santiago and Zaraiche, El Carmen, Avileses, El Esparragal, Gea and Truyols, Era Alta, Alquerías, Rincón de Seca, Monteagudo, Zeneta, Barrio del Progreso, El Puntal, La Ñora, Rincón de Beniscornia, Centro Oeste, Este-Vistabella and the three centrals of Glorieta, Abenarabi and Plaza Europa.

Source: Ayuntamiento de Murcia