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Smart City technology allows Murcians to have an intelligent, close and accessible City Hall (17/10/2020)

| In this way, the necessary tools have been made available to neighborhood councils to be able to hold meetings and neighborhood plenary sessions via telema ´tica | The City Council, through the Department of Urban Development and Modernization of the Administration, directed by Jose' Guille'n, and in collaboration with the Department of Barrios and Pedanías directed by Marco Antonio Fernández, continues its commitment to transformation and modernization of the administration towards a new model of smart city council, more accessible, and that makes life easier for Murcians.In this way, the necessary tools have been made available to the neighborhood councils, through specific software, to be able to carry out the meetings and full telematics."With this tool we facilitate the work in our neighborhoods and districts, we bring the administration closer to all the neighbors and we open a new communication channel to assess and attend to all the proposals.

We adapt to this change in a time when new technologies are fundamental to advance as a society "has highlighted Marco Antonio Fernández.This system allows you to vote live, record the videoconference or transmit in streaming.

You can also share screen, documents and conduct surveys with all participants.

This Smart City tool is similar to the one used to hold municipal plenary sessions."The new technologies are necessary to face the care and service to the residents of the districts, therefore, the administrations must take advantage of these advantages to promote the exchange of information between institutions and be closer of the citizen, improving their daily services and their quality of life ", stressed Jose´ Guille´n.Training for administrators To carry out these tools, a course was held for the 19 administrators of the 65 Municipal Boards.

This important advance also has a direct impact on the management of the Barrios and Pedanías council led by Marco Antonio Fernández, since it allows expediting procedures and meetings more effectively."The objective is to continue with the activity of the plenary sessions and thus to be able to know the diverse needs and characteristics of the districts and neighborhoods themselves and to meet the demand of Murcians with the greatest efficiency", Marco Antonio Ferna´ highlighted ndez.Murcia Smart CityTechnology has been installed in a dizzying way in all areas of municipal management.

The City Council continues to take strategic steps to transform the city into a more efficient, accessible, sustainable and, above all, equitable and egalitarian space.The provision of these tools to City Council workers is one of the actions that are part of the Murcia Smart City municipal strategy, with which Murcia is immersed in the development of a smart, modern and sustainable city model based on in participation, attention to citizens, urban quality and new technologies at the service of neighbors.The greatest example of this is the Electronic Headquarters (, a portal from where the citizen, with a digital certificate or electronic ID, can access from any device, anywhere in the world, and at any time, opening it 24 hours, 365 days; to carry out the procedures related to the different municipal services, as well as the presentation of their applications for municipal jurisdiction.Among the services are those related to social services, health, urban planning, housing, environment, traffic, activities on public roads, parks and gardens, and access to selective employment and training processes, among others.

All details at

Source: Ayuntamiento de Murcia

UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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