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The incorporation of twelve social workers reinforces the staff of the Department of Social Rights (22/05/2020)

| The professionals have reinforced the teams of the three municipal social care centers: Murcia City, Murcia North and Murcia South | The design and implementation of aids that serve to alleviate the effects generated by the socio-sanitary crisis caused by Covid-19 is one of the priorities on which the Murcia City Council is currently working.

The municipal response capacity has been tested in the management of this pandemic.This very special situation has forced the Consistory to redouble its efforts and increase the human and material resources destined to face the demands and attentions that citizens require and that the government team has addressed from the outset.Within this context, the Department of Social and Family Rights, which is headed by the mayor Pilar Torres, has incorporated twelve social workers into its staff, which has allowed reinforcing the care devices and social interventions carried out by the Murcian Consistory.

The professionals have been divided among the three municipal social care centers: Ciudad de Murcia, Murcia Norte and Murcia Sur.Specifically, six professionals have joined the Ciudad de Murcia center, which provides social care to the entire urban area and the nearest districts.

Four reinforcements have arrived at the Murcia Norte center (Espinardo).

They have increased attention to the districts of the northern area.For its part, the Murcia Sur center (Beniaján) has received two workers.

They serve the southern area and the districts of Campo de Murcia.

In this center, the imminent hiring of two more professionals is planned.Strengthening of all care devicesCouncilor Pilar Torres stressed that "the work carried out in recent weeks by the entire team of the Department of Social Rights has been extraordinary.

Despite the difficulties caused by the confinement, they have had an exemplary attitude to deal with the avalanche of requests We have received.

The incorporation of these 12 social workers will allow us to streamline care even more and respond more effectively.

"The professionals have joined their positions this May.

With this, the agreement that was adopted in the April session of the Municipal Plenum to reinforce the staff of the Consistory Social Services has been fulfilled.The new workers have received a training course so that their entry into the work dynamics of the Department was carried out in the most agile and efficient way possible.

"Professionals are contributing their value from the first minute and that has allowed us to articulate a better response to the needs that citizens transfer to us," explained the mayor.Processing of benefits and aidThe processing of economic benefits and aid designed to alleviate the consequences of the socio-sanitary crisis caused by the coronavirus, the execution of files on Basic Income for Insertion and the organization of urgent resources to solve basic food needs are the Main areas in which incorporated social workers work daily.The increase in the workforce has been combined with the reduction of the bureaucratic burden when processing files and grants, which has helped to shorten time and simplify the management necessary to issue documents.In the medium term, these new staff will also allow teams dedicated to other social interventions to be strengthened.

For example, they will strengthen dependency teams.

Its incorporation has increased the response that the Department has been giving in the last two months to the pandemic caused by Covid-19.The new scenario has multiplied the ordinary attention that is attended to daily by the Social Services.

Its workers respond to more than a thousand calls a day and process more than a hundred daily aid.

The incorporation of the twelve social workers has reinforced the structure of the Department to meet the demands of citizens. 

Source: Ayuntamiento de Murcia / Foto:

UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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