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The Murcia service of Home Food to elderly and dependents, national reference for the quality of their menus (07/02/2019)

The City Council allocates more than 6.5 million euros per year to the care of 3,000 elderly people, with dependency and disability, with the aim of improving their quality of daily life at home.

"Murcia is a pioneer City Council in the provision of this service in which it works in close coordination between Social Welfare and the Health Service, in order to ensure the maximum nutritional and health quality controls from the beginning of the elaboration process and preparation of the menus until they reach the table of the people served, "says José Ballesta.

This service complements that of Home Help, from which a total of 2,127 people are served.

The mayor of Murcia, José Ballesta, together with the councilor for Social Rights and Development Cooperation, Conchita Ruiz, visited today the facilities where menus are prepared for home meals provided by the City Council to the elderly and / or disabled , a reference service in the national field for the nutritional quality and personalization of the menus, which are evaluated by the users themselves, who receive the dishes directly at home.

In addition, the menus are fully adapted to the different pathologies that the people served can present.

"Murcia is one of the municipalities of Spain that offers this service in which Social Welfare works hand in hand with the Health Service of the City and in which the University of Murcia has also collaborated, which allows to provide personalized menus daily and of high sanitary quality, nutritious and sensorial ", explained José Ballesta.

The City of Murcia allocates more than 6.5 million euros a year to services aimed at more than 3,000 elderly people, with dependence and disability, that improve their quality of daily life in their home: Home Food Services, Home Care, Telecare and Family Respite.

With regard to the global budget of the Department of Social Rights, it has increased by 33.43% since the beginning of the mandate, from 22 million euros in 2015 to 29.5 million in 2018.

Safety, quality and hygiene

The food is prepared and dispensed by a specialized company in the food sector, New Mediterranean Cuisine, which has extensive facilities in the Western industrial estate, where menus are prepared with all the safety and hygiene requirements that guarantee users. , not only an optimal nutritional quality, but also tasty menus adapted to your taste and the culinary traditions of Murcia.

The cost of the Home Delivery service is borne by the City Council, with only the users contributing a fixed amount of two euros per menu.

The municipal budget that is annually allocated to this service amounts to 330,000 euros, with a budgetary increase also foreseen for the next contract, which will apply from January 2020.

Currently, there are 292 beneficiaries, a benefit that is complemented by home care, which reaches a total of 2,127 people, who are given tasks of domestic and personal care with a rehabilitative and welfare character.

400 new beneficiaries plus the Home Help Service

Of the 2,127 people who use the Home Help Service, 1,923 receive home care from the City Council and 204 through the agreement signed with the IMAS in September 2017. Since June 2015, the number of registered cases has increased by almost 400 users

The City of Murcia annually allocates the amount of 5.5 million euros to the provision of this service that has been in operation for more than three decades.

The assistance is provided directly in the home of the elderly person and / or disabled, and the City Council also meets all the demands of users by telephone.

In addition, home care is complemented by other activities that favor active aging in the people served, being an improvement also incorporated into the service in the last two years.

Home Telecare

In addition to the above, it should be noted that the City of Murcia has also been providing the Home Telecare Service for more than 25 years, offering its users protection and security 24 hours a day, 365 days a year.

At present, 2,815 people benefit, who, at the press of a button they carry, can contact any domestic accident or emergency that may occur, with immediate and specialized attention, not only by telephone but also in person.

From 2015 to date, the beneficiaries have increased by 222.

More than 550,000 euros per year are allocated to this service.

Family Respite Service

It is compatible and complementary to the rest of the home care provided by the Consistory and is especially aimed at supporting and relieving the main caregiver in his task of continuing care for people with dependency and disability, assuming a respite from the burdens he supports and favoring this way the maximum quality in the provided care.

Currently the number of users is 94, with an increase of close to 15% since 2015. This service is used for more than 200,000 euros per year.

It should also be noted that the set of services that provide care and care in the environment are free for beneficiaries and their families, except the contribution of 2 euros per menu with which they participate in the case of meals at home , assuming the rest of the cost the own City council.

Source: Ayuntamiento de Murcia

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