Portal de Murcia
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The municipal offices of information to the consumer (OMIC) have attended and informed of their rights to a hundred of people that after the closing of iDental have requested advice, to which the contact data has been taken.
In addition, 43 complaints have been processed, regardless of the telephone calls received from which no record is kept.
These efforts, made since June 14, in just two weeks, have been carried out following the protocol established by the Autonomous Community, through the Ministry of Employment, Universities and Business, which is the competent authority on consumer matters, and as agreed in the coordination meetings held by both administrations after the closure of the dental clinic.
"We have put in place the appropriate mechanisms to guarantee attention to all affected consumers, following the protocols established by consensus between the Autonomous Community and the most representative consumer organizations in the municipality.
The important thing that affected people know that they are protected and that they have the coverage of public administrations to defend their rights, "said Maruja Pelegrín, Councilor for Trade and Institutional Relations.
Source: Ayuntamiento de Murcia
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