Portal de Murcia
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Local Police joins two translators for Anglophones can seamlessly access emergency services
The 092 service and speak English.
The Department of seguirdad been incorporated into two translators to Anglophones that have no problem communicating with the service.
The project has been underway since last February, as it has wanted for a period as a pilot, thus allowing fluid communication between people who do not speak Castilian, whether residents or visitors in Murcia.
So far as three calls have been met.
At first they have joined the staff of operators two translators of English, in addition to serving on the Chamber, will have a mobile phone to be located 24 hours a day if necessary.
Thus, the mobile phone to allow the conference, while the operator receives information from the caller may be translating and explaining what their needs are.
The Department of Safety and looking even closer to the local police all citizens, offering a close, continuous (hours of service is 24 hours, 365 days a year) and accessible.
This initiative gives new impetus to service calls in Room 092 of the Local Police as these two operators allow room for Anglophone take calls at any time throughout the year.
It was also responds to the demands of residents in the Campo de Murcia districts that have requested this service was offered.
In Murcia currently reside 1,758 people of British nationality (which must be added those of other nationalities also speak English).
The districts where registered to vote as many English are Gaia and Truyols (582), Sucina (350) and Jerome and Avileses (250).
Also this service will facilitate communication between local police and tourists who visit Murcia.
In 2011, the largest number of foreign visitors were made in England, reaching the figure of 5,302 over the year
By way of balance, last year the Board received 092 of a total of 135,264 calls.
Of this overall total, 63,574 were related to safety, followed by calls caused by reasons of traffic (35 169) and calls for information (8116).
Of the remainder, 6,768 were for medical emergencies, 5,411 by 2,705 fire and rescue and ill-treatment.
Source: Ayuntamiento de Murcia
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