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"A new telecommunications contract contemplates the free Wi-Fi connection in all the municipal centers"

The Councilor for Modernization of Administration, Urban Quality and Participation, José Guillén, explained that "any of the 180 procedures that can be carried out in the City can be submitted electronically since through the general instance can be processed online any procedure With The City of Murcia ".

"The third part of the 180 procedures, this is 33% as Councilman Muñoz points out, also has a specific procedure," said the councilman.

Today, the Electronic Headquarters of the City of Murcia and the electronic Administration platform, offers citizens, public employees and members of the Municipal Corporation, a catalog of services consisting of:

• A set of 180 procedures identified, for which 60 have a specific procedure for online processing and the rest offer online processing by opening a generic administrative procedure, covering the entire life cycle of the processing, from its electronic submission , To online notification, through rectification, allegations and appeals, through Headquarters.

These procedures are distributed in 12 areas of interest, among which special mention should be made of those that require greater presence and interaction with the City, such as tax procedures and citizen information, thus saving time for citizens And cost of face-to-face care for the Consistory

• An online search of procedures that allows the instantaneous localization and identification of the procedures of interest and their requirements

• An area of ​​outstanding procedures, which allows instant access to procedures of greater citizen interest at any time

• An Electronic Edict Board with a specific procedure for the online request of the publications and that automates the whole process of publication in the edictal board

• An electronic procedure created specifically for the request for access to Public Information

• An electronic online document verification service, which avoids the traditional bureaucracy, allowing users of the service to verify all documentation generated by the City in an agile, reliable and not subject to schedules or geographical locations

• A citizen's folder, where you can permanently consult the status of all the processes in real time, and access to all the documentation presented, notifications, resolutions and requirements, with all the documentation associated with them available online, constituting this folder a repository Ordered and permanently available of all the documentation exchanged between the Town Hall and the citizens

• An online notification area where the citizen and the interested parties receive notifications regarding resolutions, communications and requirements, both of the procedures initiated online at the request of the party, as well as those initiated in person or on-the-job.

To this end, the citizen will have authorized (optionally) the use of this channel and, in the case of legal persons, will be done by this means, as required by Law 39/2015

• Universal access through an electronic certificate, which allows the identification, authorization and signature of all natural and legal persons, with the most common electronic certificates, such as the DNI, the certificates issued by the Technology Agency and Electronic Certification of the Generalitat Valenciana and, in general, all those certificates recognized in the platform @Firma of the Ministry of Finance and Public Administrations.

Regardless of whether the members of the Municipal Corporation are provided with a specific electronic certificate, they have access to the citizen's folder and, in general, to all the services of the Electronic Headquarters, through the use of any of the electronic certificates Mentioned above, without distinguishing the status of citizen from that of member of the municipal corporation, participating in the specific procedures that affect them (for example, calls and minutes of the Plenary) as interested parties.

• A Single Electronic Register, which allows centralizing the entries and exits of registration and allows its consultation to authorized public employees

• An electronic file processor, integrated in real time with the Electronic Office, which allows citizens to consult in real time the status of their procedures

• A content portal that provides citizens with information of interest relating to all legal regulations on which electronic services are based, and other information such as the operation of Headquarters, technical requirements, location of care offices The calendar of non-working days, the official date and time, the scheduled stops

• A scorecard that allows the obtaining of statistics of use of the Electronic Headquarters and measures of efficiency in the electronic processing by public employees

• A service and technical support provided by the awarded company that will be responsible for monitoring the optimal functioning of the technology platform, as well as the evolution of it due to future legal, regulatory and technological changes

Guillén explained that "the technical development to be able to present motions and internal communications of the council and council members of the City Council is already done and hours is in the testing phase. The electronic administration platform implemented includes a module of secretarial and organizational management For meetings of the Plenary, Boards of Spokespersons, Information Commissions, Boards of Government, etc.

This application provides tools for automatic generation of calls, agendas, minutes books, resolutions, etc.

And for access to the members of the collegiate bodies for consultation of the files that will be taken to the session to which they are summoned, whether ordinary or extraordinary.

It also has the management of Decrees and Resolutions of different authorities.

Finally, the councilor reminded Citizens that "as they should already know in Citizens who attend the Tables of Contracting, the wifi network will reach all municipal centers of districts as contemplated in the new telecommunication contract that is Will award definitively in the next few days "

Source: PP Murcia