Portal de Murcia
www.portaldemurcia.com
The City Council is finalizing its Electronic Office.
Murcia will end next September to access a new portal where all information on steps that can be made with municipal services will be collected in the same web.
This morning was held a Board of deliberative government in which the mayor and council members have coordinated the final details to launch the new municipal Electronic Office.
Municipal technicians work now checking documents and training tramitador officials so that the website will be operational in September.
This is intended to allow citizens to apply for and obtain a flexible, quick and easy individual telematics services offered by the City from any computer with Internet access 24 hours a day, 365 days a year.
Councilman Administration Modernization, Urban and Participation Quality, Jose Guillen, explained that "we want every murciano has its own town hall. It does not have to move to municipal buildings but from your own home without visiting several windows to perform the same procedure, you can do their transactions with immediate and convenient service. "
"This Electronic Office will have many advantages and benefits to both Murcia and for municipal and City Council services as it will save on paper, glues should be avoided, the work is easier, schedules will be removed and transparency will increase", he has pointed the councilman.
Guillen added that "municipalities are the closest administration to the citizens, so we have to 'go' in their homes, facilitate their daily lives and provide all municipal services in one click".
The new website is structured in a series of content according to the provisions of the Ordinance Regulating the Electronic Administration of the city of Murcia and which are as follows:
Pinboard and Edicts
Today (referred to the Electronic Office)
Notification area citizens
Verification of electronic documents issued by Headquarters
Citizen folder where you will find the status and results of all procedures, ongoing and completed
Contracting profile
General information of interest to citizens and legal basis of the Electronic Office of the City of Murcia.
Access to procedures (procedures) available for citizens
Contracting profile to access to institutional information of the City, the portal to the future transparency and citizen participation portal
General search content
The procedures of the Electronic Office are grouped into eight functional areas: Overview and roll;
Social services;
Planning and Environment;
Finance and Taxation;
Traffic and Transport;
Activities and Public Parks and Gardens Road;
Culture, Youth and Sports and Employment, Economic Development and Entrepreneurship.
Each procedure shows three levels of processing are as Citizen information, download forms and Electronic Processing.
The project is structured into three milestones for effective implementation of the Electronic Office and a total of 24 procedures in Murcia can be made from any computer, smartphone or tablet.
Thus, in late September will start the Electronic Office, the Electronic Register, the Electronic IRS- and the first eight procedures be implemented are as follows:
1. Volante voter registration
2. General Instance
3. Complaints and suggestions
4. Authorization of occupation of public roads
5. Communications and declarations prior responsible
6. Business License
7. Minor Works License
8. Claims to traffic fines
At year end may be processed online a total of 16 procedures while in the first months of 2017 will reach 24 procedures.
To achieve this first milestone, municipal technicians have spent months working on different tasks that enable the deployment and implementation of a robust technology architecture to house the Electronic Office, based on the secure configuration of a number of servers that separate and balance the load to optimize service performance.
Also has plans to launch the single electronic register of the City, has integrated the Population Census in real time, has created the Electronic Bulletin Board and Resolutions, which will allow the official online publication of the edictales communications City Council, it has implemented the system authentication of citizens and created the folder of the citizen, where every citizen can find the status of your current and historical transactions with online access to all their application documents and resolution.
Source: Ayuntamiento de Murcia
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